Refund policy

Due to a recent update in our warehouse policy, we are no longer able to accept returns, refunds, or exchanges. Returned packages can no longer be returned to our brands due to a shortened return window, and cannot be reused as future inventory.

 

However, if you receive an item that has significant damage or major defects, please reach out to us . We are happy to investigate and assist with any issues regarding product quality.

 

Please include your order number in the subject line and photos of the item for faster processing.

If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.

If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.

 

Thank you for your understanding and continued support!